At www.petoplis.com, we are committed to ensuring your order arrives quickly and safely. Below is our shipping policy and related information:

  1. Shipping Carriers
    We work with several professional shipping carriers to ensure the safe delivery of your order. Major carriers include:

Estafeta
DHL
FedEx
Correos de México
The selected shipping carrier will be determined based on your location and the specifics of your order.

  1. Shipping Time
    We usually process and ship your order within 3 business days of order confirmation. Delivery time will vary depending on your address and selected delivery method:

Standard Shipping: Typically takes 5 business days.

Expedited Shipping: Typically takes 2 business days.
Please note that shipping times may be delayed due to weather, holidays, or other unforeseen circumstances.

  1. Shipping Costs
    Standard Shipping: Costs are calculated based on the weight and destination of your order.
    Expedited Shipping: Costs for expedited services are calculated based on the weight and destination of your order.
  2. Order Tracking
    Once your order has shipped, we will email you a tracking number. You can use this number to track the status of your package on the shipping company’s website.
  3. Need Help?
    If you have any questions about shipping or order status, please feel free to contact us at:

Email: corporategift@petoplis.com
Thank you for your purchase. We look forward to providing excellent service to you and your pet!